Case Study: City and County of Denver
Workday HRIS implementation training
Designed interactive eLearning, simulations, and job aids to help 850+ city managers confidently adopt the new Workday system during a citywide rollout.
Tools
Articulate Storyline, Camtasia, Audacity, Workday
Design Foundations
Learning Experience Design • Experiential Learning Performance Support Model • Information Architecture • UX/UI Design Principles • ADDIE
Soft Skills
Collaboration across departments, stakeholder engagement, systems thinking, change management, technology enablement, business process refinement
Quick Facts
Role: Instructional Designer / eLearning Developer / Project Manager
Deliverable: Custom eLearning course with practice simulations, demo videos, assessments, and job aids
Users: Managers across the City and County of Denver municipality
Challenge + Context
When the City and County of Denver launched Workday as its new HR information system, managers across departments needed to quickly learn new processes for hiring, time tracking, and performance management.
Process + Solution
As part of this short-term project, I collaborated with stakeholders across multiple municipal departments to design and deliver an interactive eLearning program for 850+ city managers. The course included practice simulations, demo videos, screen-capture tutorials, job aids, and an assessment to reinforce learning, boost confidence, and accelerate adoption.
Making complex systems simple—and helping public-sector teams work smarter.
Impact
Supported a smooth rollout of the Workday HRIS across all city departments.
Established a scalable training toolkit for future onboarding and process updates.
Check out the course
Note: Grainy images below are not reflective of deployed course. The dashed lines indicate a hotspot area that appeared invisible within the published course.
