Blended learning journey
ORGANIZATION
OpenTable
ROLES
Instructional Designer / eLearning Developer / Multimedia Developer / LMS Administrator
LEARNING SOLUTION
Virtual synchronous ILT webinar
Overview video
Self-guided knowledge base
Example sales pitch videos
Online knowledge assessment
TOOLS
Saba LMS
Articulate Storyline 360
Camtasia
Google Sites
Adobe InDesign
Based on the defined learning objectives, a blended approach was needed
PROJECT BRIEF
The marketing and hospitality SaaS company was launching a new marketing tool and pricing structure that better aligned with the business’s vision to help restaurants reach more diners.
A fast turnaround was necessary to provide all Sales and Services team members with the content they needed to share the new product launch with customers.
“I was super appreciative of Liz’s help and support getting the Custom Promotions course out the door. This was within a very tight time frame and Liz did an amazing job supporting the storyboard, creating the outline, brainstorming the best way to deliver the content and helping to get it pushed out to the Restaurant Sales and Services org.”